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As of my last knowledge update in January 2022, cancellation policies can vary among individual WordPress website designers or design agencies. It’s crucial to check the specific terms and conditions outlined by the designer or agency you are considering working with. Here is a general template that you might find useful for a cancellation policy:

Cancellation Policy:

  1. Cancellation Period:

    • Clients may cancel the design project within 5 days of signing the contract or making the initial payment without incurring any cancellation fees.
  2. Cancellation Fees:

    • If the cancellation occurs after the specified grace period, a cancellation fee of 10% of the total project cost may apply. This fee is to cover the time and resources already invested in the project.
  3. Refund Policy:

    • Refunds, if applicable, will be processed within 3 days of the cancellation. The amount refunded may be subject to the cancellation fee.
  4. Work Completed:

    • In the event of cancellation, the client will only be charged for work that has been completed up to the cancellation date.
  5. Communication:

    • Clients must communicate the cancellation in writing (email or formal letter). Verbal cancellations may not be considered valid.
  6. Termination of Services:

    • The designer reserves the right to terminate services in case of non-payment, violation of terms, or any other breach of the agreement.
  7. Deliverables:

    • Upon cancellation, any project deliverables or design files will not be released until all outstanding payments, including cancellation fees, are settled.

Remember, it’s crucial to tailor the cancellation policy to fit the specific details of your agreement with the designer. Always consult with the designer or agency directly and carefully review the terms outlined in their contract before entering into any agreement. Policies may have changed since my last update, and it’s always a good idea to verify this information with the service provider.

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